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FAQ

Why choose Fragrance Mill?

Fragrance Mill is proudly 100% Canadian-owned and operated. Our goal is to provide the best shopping experience for our community of fragrance enthusiasts, both before and after your purchase. To do so, we offer significant benefits for our customers, which include the following:

What is a tester?

Testers are even more discounted than the fancy boxed versions and are
great if you don’t have a need for the fancy box. Testers are 100%
authentic, fresh, and completely full, just like the original fragrance;
however, they are meant for the counter in a department store. Testers
often come in a plain white box, but sometimes they do not have a cap or
a box. The savings on the packaging mean you save even more.

What is the difference between pure perfume, eau de parfum, eau de toilette, and eau de cologne?

The differences are simply a matter of the amount or concentration of
oils in the fragrance. The highest concentration is in pure perfume (or
parfum). Next would be Eau de Parfum, then Eau de Toilette, and finally
Eau de Cologne. Some manufacturers make solid perfume. A solid perfume
is as strong as a pure perfume, but it has a gel-like consistency. Eau
de Toilette and Eau de Cologne are generally interchangeable, especially
in men’s fragrances. After Shave has the least amount of oil. The
higher the concentration, the longer your fragrance will last and the
less you need to apply.

What is the difference between a splash and a spray?

There is absolutely no difference in the fragrance. The difference is in
the method of application only. However, a spray bottle, being sealed
all the time, may actually have a longer shelf life. Making the decision
between spray and splash is entirely a matter of personal preference.

Why do some men wear Cologne, and others prefer to wear After Shave?

After Shave Lotion will usually sting as well as help close the pores
after shaving. After Shave Balm is actually soothing to the skin. After
Shave Gel also soothes the skin but cools the skin as well and relieves
razor burn.

What do fragrance notes refer to?

Fragrances are comprised of many different scents, these scents are
called “notes.” Top notes are very light and last just a few minutes
(5-10 minutes). Middle notes become apparent in about 15 minutes after
application. These can last up to an hour or more. The bottom notes are
the heavier ingredients. These last the longest, usually for several
hours.

How does climate affect the fragrance we wear?

Summer heat increases the impact of odor. The hotter the weather, the
more rapidly the “notes” of a fragrance leave the skin. The answer: a
lighter fragrance reapplied more frequently. Winter tones down scent; in
cold weather, the fragrance molecules “lift” more slowly and the top,
heart, and base notes develop more gradually. That’s why you can wear a
more potent fragrance in colder weather.

How can I keep my fragrance from going bad?

Keep all fragrances in a cool, dry area, and away from windows as
sunlight can unbalance the various ingredients. An opened bottle should
be kept in its box to ensure a longer shelf life.

Why are perfume vials not filled to the top and there is empty space in bottles?

Vials have to be filled just enough and not too much, or else they will
leak. Thus companies will always leave some head space in the bottle.

Are your products authentic and original?

Fragrance Mill is proud to showcase a 100% genuine product guarantee: We don't play around with our reputation. We understand that in the online shopping world, it gets difficult and scary to identify real fragrance sellers from the fakes. But when it comes to our reputation, Fragrance Mill takes it seriously. We're not in the industry for the short run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves in our warehouse, we have full quality control over our internal supply chain. We welcome you to read up about us on fragrance forums, read reviews, and most importantly, visit and join our growing Facebook community of thousands of followers, all of whom can attest to the quality of our service and the originality of our products. Moreover, we have a worry-free 14-day refund policy (please see the Shipping & Returns section for further details). If you ever feel your purchase isn't on par with the excellence it deserves, simply contact us, and we will ensure the matter is resolved. Your satisfaction is our utmost priority, and when you buy from Fragrance Mill, you can buy with confidence, knowing you are getting the best product at the lowest possible price.